Yes, it’s that bad!
I bought this brand new diesel Citroen C3 VTR in September 2011, and I have to say that both my wife and I loved the shape, the metallic red colour we chose, the huge windscreen, in fact pretty well everything about it.
We had down sized from a Picasso Xsara, and though I thought the C3 was a tad on the small side, there are only the two of us now the kids have grown up and left the nest, so having a large car was a waste of space and also a waste of fuel as the larger Picasso was getting about 39 mph on a run.
This C3 is supposed to get around 70 to the gallon, not that we have seen anything like that returned as yet, but we live in hope.
The problems started quite soon after purchase when I noticed that there was a considerable amount of wind noise generated from around 45 mph upwards. At speeds of 70 to 80 you can barely hear yourself chat, and that really, seriously made me think I had dropped a huge brick by buying this model.
We put up with the noise for a few months and it was roughly 2 months after purchase that a nasty clunking sound started underneath the the car in the rear, so at 3 months I took the beast back to the dealers from which I had purchased the bloody thing.
They were, and always have been, very nice and polite, but the mechanic who tested the car couldn’t hear either the wind noise or the clunking coming from the back end.
Dear God, but at that stage I truly thought it was me!
Fast forward another month or so and I returned the car to the dealers for another check up, and this time the guy who came with me to test it immediately said that the clunking noise coming from the rear end was the rear shock absorbers and it was a well known fault with this model.
The shockers were duly replaced, but sadly the same chap was unable to shed any light on the wind noise problem which, by this time, was driving me crackers. His opinion was and still is that this is how these cars are. At the same time I reported that the front screen washers had packed up, so this was fixed whilst the car was in dock.
I picked the car up later that day and asked what the problem had been with the washers, and was told that a fuse had blown. On asking why a fuse had blown on a car with barely 1,000 on the clock the mechanic told me that if you pressed the washer when it is freezing then it blows a fuse.
“How do we solve that?” I asked and he said he recommended that I bought a dozen or so fuses for when it happened again!
So, if it freezes and I press the washer thingy it will blow another fuse and I will have to scrabble under the bonnet and replace said effing fuse! I was, and still am, underwhelmed by this.
I wrote a letter to the dealers and cc’d it to Citroen customer services and have been invited today to visit the dealers to test drive another C3 to see if that had a wind noise problem. If it did the dealers would do their utmost to sort out my problem, but if it didn’t then I was facing an uphill struggle – on my own.
I tested their car for 10 minutes or so and had to report back to the dealers that it was at least as bad if not worse than my own.
So, where do we go from here? If anyone reading this has any sensible suggestions then please leave a comment – PLEASE!
In conclusion I can say that our previous car, the Picasso Xsara, was pretty well wind noise free, and we also have what we call a “bottle bank car” – a 14 year old diesel Fiesta which you can take down the motorway and talk to your passenger in a whisper!
So much for the advancement in wind noise technology over the past 14 years – but now do you see why I would just love someone to (legally) steal the freakin thing? Grr!